The global technology and services leader that powers the world’s best brands — the ones you use every day. By conquering complexity and modernizing technology, we shape new game-changing careers in over 70 countries, attracting the best talent.
Through evolution and acquisition, today Concentrix is a 450,000+ people-strong global leader in business process outsourcing (BPO). We are specialized in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
Our success comes from building a business based on a strong foundation of culture and values. Our unwavering passion for people, integrity, and a deep commitment to creating connections between businesses and their customers are the primary reasons for our success. These commitments translated to significant organic and largescale M&A activity in our early days including the IBM customer care business and Convergys which were both two of the largest acquisitions in the industry at their respective times.